We’re looking for a highly ambitious product person to own Nelly’s Billing Agent – our core AI product that automates consultation documentation and billing for German practices and directly drives practice automation & revenue. This role is for a top-tier, high-agency PM who wants full ownership: from user discovery in the practice to AI design, launch, and commercial impact.
About Nelly
We are building the AI-Driven Financial Operating System for European healthcare, solving the biggest challenges for patients and practices. We create what no bank or software platform can handle. Our all-in-one platform transforms chaotic administrative processes into intelligent, automated workflows, from patient care to billing to next-generation payments. Because we truly believe: healthcare should be less about paperwork and more about people.
Why? Because Europe is facing a massive shortage of medical professionals. And if we don't rethink the way practices work, the system won't be able to keep up. With our Series B funding of over €50 million from world-class investors, we are turning our vision into reality.
What sets us apart: We work with the best team, which is why we give everything together every day. We believe in Talent Density, because exceptional people make everyone around them better. At Nelly, we move fast and expect everyone to keep up. Stagnation isn’t an option, which is why we invest heavily in growth. AI isn't a nice-to-have at Nelly. We expect you to use it every day and give you everything you need to do so. You get trust and ownership and we expect you to speak up, even when it's uncomfortable.
Joining us, you will:
Own strategy & roadmap for Billing Agent: translate global product strategy and business goals into a clear, outcome-driven roadmap that maximizes practice time savings and revenue, while building compounding products with other automation teams at Nelly
Own the product lifecycle from discovery to launch: synthesize customer feedback, data, and market & technology trends into prioritized decisions that balance quick wins with strategic bets
Sharpen the core Billing Agent experience while running new bets like a high-intensity PMF lab → form hypotheses, ship, measure, iterate fast, and make hard trade-offs between scope, speed, and quality
Visit practices and work on-site with dentists and dental assistants (ZFAs/ZMVs) to deeply understand workflows and build effective vertical AI
Co-build AI experiences with engineering & design —shaping our agentic product experience. You'll define data plans, metrics, and evaluation setups (usage + agent quality) to measure impact and deliver world-class user experience in both software and service
Drive decisions with GTM & finance on pricing, rollout, expansion (vertical & geo), and commercial success through precise communication
What you'll bring:
Shipped exceptional B2B/prosumer products in a high-velocity environment and care deeply about user outcomes and winning with the product
6+ years in product management, including 1-2 years building and shipping AI/ML or data-heavy products (LLMs, STT), owning complex B2B or workflow products E2E
High agency and focus: you say "no" when needed, quickly judge what's truly impactful, and push for quality via speed based on what drives the best user outcome
Strong product sense to integrate agentic experiences into workflows that save time and reduce friction by leveraging existing patterns and behaviors
Strong data mindset: you create data acquisition and evaluation strategies, track product and agent metrics (utilization rates, precision & recall), understand online vs. offline eval trade-offs, and use insights to drive better customer outcomes
Strategic and proactive approach: you move fast with high learning velocity in ambiguous environments
Solid technical understanding to have detailed discussions with engineers and make informed trade-off decisions based on impact
German C1+ proficiency - you can discuss real work with dentists, ZFAs/ZMVs, and billing partners
Bonus skills:
Experience in German healthcare, ideally dental or outpatient care
Amazing track record of winning and delivering high-impact products
Experience with high-growth SaaS products using usage or outcome-based pricing, where you owned strategies to drive net revenue retention (NRR) growth
What we offer:
Deutschlandticket (public transport pass covering all of Germany) or a Swapfiets membership to cruise through the city
Urban Sports membership to sweat, stretch, or sauna your way through the week
Top of the line working equipment
Flexible hours and a hybrid setup in the heart of Berlin
Enjoy up to 4 weeks of workation wherever inspiration hits
A cozy, dog-friendly office where good vibes are basically mandatory
A fridge full of cold drinks and snacks waiting to be claimed
We welcome applications from people of all genders and backgrounds, regardless of origin or age. If you're convinced you're the right fit for this role - even if your CV doesn't match the requirements 100% - tell us why.
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