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15 Jun
16 Apr
Insider One
Senior AI Product Manager - B2B SaaS (Martech) - Europe
Product Manager Amsterdam, Netherlands | Berlin, Germany | London, United Kingdom | Belgium, Belgium | Croatia, Croatia | Munich | Warsaw, Poland
Full-time Remote
Before jumping into all the information about the role and what you can bring to the table, let us introduce ourselves real quick.
About us
Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable.
Our story began with six desks and a vision to create a single platform to make industry-first technologies and emerging channels accessible to marketers worldwide. Today, Insider One is powered by 1,500+ team members representing 50+ nationalities across 30+ offices. With AI at its core and an integrated Customer Data Platform (CDP), Insider One unites data, personalization, and journey orchestration across the most extensive set of natively supported channels, including WhatsApp, SMS, Email, Web, App, and Site Search.
We recently raised one of the largest funding rounds in the industry, a $500M Series E led by General Atlantic. We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 2000+ customers from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Nike, L’Oreal, Singapore Airlines, Nestlé, Nissan, Lenovo, Puma, IKEA, Allianz, Domino's, and the list goes on.
Insider One was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world. Loved by customers, recognized by analysts, we are the only vendor recognized as the #1 leader in all the capabilities marketing and customer engagement teams need. Don’t just take our word for it — see for yourself. We consistently outperform and continue our leadership, and the results speak for themselves.
From day one, Insider One’s mission has not only been to build a world-class product company, but also to create one of the most socially progressive technology communities in the world. Through our social responsibility initiatives like 100 Social Responsibility Projects, AI Training for Teachers, Code Academy, SheCodes, SheLeads, and SheMarkables, our community has committed to scaling its impact on our communities across 30+ countries, driving initiatives in health, education, farming, animal rights, and increasing women’s representation in STEM.
Behind all these achievements is an exceptionally talented, visionary team of overachievers that moves fast and agile, creating cutting-edge products, and focuses on making an impact. If you want to be a part of this journey, just keep reading.
We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.
As a Product Manager in Insider day in and day out you;
- are going to be the person who is responsible for defining the why, when, and what of the products that the engineering team is building. This means you will be leading cross-functional teams with your communication starting from a product's ideation all the way through to its launch.
- will be responsible for building a product and strategy which reflects Insider`s vision. Your job is to clearly articulate the business value to the product team so they understand the intent behind the new product or product release
- will be defining the release process and coordinating all of the activities required to bring the product to market
- will be managing and prioritizing product items. You will be owning the creative process of generating, developing, and curating new ideas. You will be continuously benchmarking, monitoring and understanding market needs and requirements, competition, customer/user requirements, and emerging technologies
- will be defining and analyzing the metrics to calculate how features or products are performing, what is the level of customer satisfaction, and provide suggestions for improvements
- will always remember that building great products is invigorating. Successful products are built and adopted by customers when a group of committed, focused, and passionate team members play their positions to the best of their abilities. This starts with a strong product manager who feels a deep sense of responsibility for their role and a deep commitment to their team.
- So, you are going to do your best to create great products, that everybody loves.
We want you to join us while we are taking a step into the future if you:
- have 6+ years of Product Management experience, preferably in a B2B SaaS product
- have a Bachelor's Degree from a top-tier university, preferably in Engineering, Business Management, or a related field
- have hands-on experience in Agile Product Development
- have hands-on experience in leading cross-functional teams and delivering projects on a time-bounded schedule
- have a strong understanding of GenAI fundamentals (LLMs, prompt engineering, RAG, fine-tuning, hallucinations, bias, accuracy, etc.)
- have worked with model APIs like OpenAI, Claude, or Mistral
- have built or iterated on customer journeys using low-code/no-code tools and drag-and-drop automation platforms
- have the ability to assimilate customer requirements, design appropriate solutions, and translate requirements into detailed product specifications
- have the ability to manage complex initiatives with limited supervision
- are fluent in English and Turkish
While exporting our technology to the world, we offer you:
- “Keynote Sessions” with famous and groundbreaking people from the software world and many events where groundbreaking ideas are discussed,
- “PM Academy” in which experienced Insiders & our VP of Product talks about our best practices & share know-how
- Product Training we organize inside that makes sure everyone is up-to-date about our products, updates & so much more
- Free access to the essentials such as Laracast, Egghead, LinkedIn Learning, Blinkist, Masterclass, and Spotify
- A chance to become a Shareowner with the "Shareowner System" that we offer to all Insiders who meet certain criteria
- Inclusive Private Health Insurance
- Smart Work Model side benefits to support food and bill expenses
- The infamous team activities that are bursting with fun,
- No Dress code! This is a fast and innovative startup, you can wear whatever you want.
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